Enhancing Support

Impac琀椀ng the Employee Experience by Enhancing Support

• Custom kitchenware • Grocery service upon arrival Des琀椀na琀椀on • Kids packages Services • Pet packages • Home o昀케ce packages • Sani琀椀za琀椀on services or basket of supplies ADDITIONAL DESTINATION SERVICES SUPPORT (DSP) CLEANING AND SANITIZING SERVICES There may be circumstances where the employee needs As an enhancement, cleaning and sani琀椀zing addi琀椀onal DSP support, including: services can be provided at both the departure and • Challenging housing markets des琀椀na琀椀on loca琀椀ons. • Translator to accompany employee and spouse/partner • Departure loca琀椀on: Cleaning support at the departure while looking for proper琀椀es loca琀椀on as the movers have 昀椀nished packing goods can be • Advocate/translator to be present when service or repair a huge help for employees. Final packing days are typically people arrive stressful as the employee 琀椀es up loose ends, and it ensures the residence is in move-in condi琀椀on for a new homeowner. DISTURBANCE ALLOWANCE It can also increase the chance of deposit return for renters. A disturbance allowance assists employees with incidental • Des琀椀na琀椀on loca琀椀on: Cleaning support at the des琀椀na琀椀on expenses that arise from changing residences, including: • New curtains or window coverings loca琀椀on helps employees focus on the arrival of their household goods knowing that the residence is clean as • New bedding sets they start to unpack. Sani琀椀zing services have been a staple • Replacement of area rugs of support during the pandemic, and organiza琀椀ons have found this support to be so well received that many have TEMPORARY LIVING ENHANCEMENTS now included it as part their standard arrival support. Personalizing standard temporary living support can create a DESTINATION QUICK START PROGRAM more posi琀椀ve employee experience, including: • Welcome baskets A Quick Start Program provides customized unpacking support • Des琀椀na琀椀on loca琀椀on themed items to help make the move-in process seamless and stress free • Reusable grocery bags for the employee and their family. This service typically concentrates on high priority boxes containing items that • Customized set up of food pantry for arrival make the home and family func琀椀onal immediately. Support • General pantry set-up for arrival: paper towels, mop, may include: garbage bags, toilet paper, detergent, dish washing • Par琀椀al support packages soap, etc. • Full unpack and put away services for execu琀椀ves • Kitchen or bedroom set ups Impac琀椀ng the Employee Experience by Enhancing Support ©2022 SIRVA BGRS 3

FAMILY SUPPORT LOCAL NETWORKING FOR SPOUSES/PARTNERS Many organiza琀椀ons have expanded their tradi琀椀onal spouse/ Provide addi琀椀onal des琀椀na琀椀on support to connect spouses/ partner support to include the employee’s accompanying partners with volunteer and social organiza琀椀ons. Connec琀椀ng family, ensuring mobility support is provided in ways that spouses/partners with organiza琀椀ons aligned with their are meaningful and inclusive to all groups. Family support interests in the departure loca琀椀on, or expanding their provides resources to help acclimate to the des琀椀na琀椀on and interests, can help newcomers have a smoother transi琀椀on to cover costs that enhance the reloca琀椀on experience. Support the new loca琀椀on. can be provided for both intra-country and cross-border SPECIALIZED EDUCATION SUPPORT reloca琀椀ons or long-term assignments. There may be situa琀椀ons where the services of an educa琀椀on consultant will be needed to help 昀椀nd the right school, Enhanced family support provides resources that improve the reloca琀椀on experience for support the transi琀椀on, or provide guidance for children with special needs or other challenges. This support can be cri琀椀cal the family. for some families and support could cover areas such as: Funds can be used at the family’s discre琀椀on or for speci昀椀c • Assessment of old curriculum compared to needs that can then be reimbursed from a list of approved new loca琀椀on expenses such as: • Gi昀琀ed and talented programs • Cultural training or language lessons when not provided, • Recommenda琀椀ons based on the review of tes琀椀ng materials, or supplemental training • Research on the new community evalua琀椀ons, and diagnosis • Fees for memberships or clubs • Boarding and private school counseling • Travel for a family member in the home loca琀椀on to assist • Gap year counseling • Special educa琀椀on needs with 昀椀nal move and se琀琀ling-in • Reloca琀椀on-related childcare or pet care • Support for lacta琀椀on needs • Adap琀椀ve services, materials, or residence modi昀椀ca琀椀ons Enhancing Your Mobility Program for disability support • Flexible 琀椀melines to accommodate for disabili琀椀es, de昀椀ned Enhancing your mobility program should re昀氀ect best prac琀椀ces hardship situa琀椀ons, medical condi琀椀ons, pregnancy, or that support the changing needs of both your organiza琀椀on and your employees and their families. Providing a posi琀椀ve ill family members employee experience by enhancing mobility support and • Residence modi昀椀ca琀椀ons or materials to support child o昀昀ering 昀氀exibility is one way to a琀琀ract and retain your talent and pet safety in a highly compe琀椀琀椀ve market. • Assessments or tutoring for school age children • Employment support for spouse/partner: – Resume design and produc琀椀on costs We o昀昀ered just a few areas of enhanced support – Interview coaching or online subscrip琀椀ons that can impact your reloca琀椀ng employees’ – Con琀椀nuing educa琀椀on experience. For more informa琀椀on, please contact SIRVA BGRS Global Advisory Services at – Maintaining/establishing professional a昀케lia琀椀ons, [email protected] or reach memberships, creden琀椀als, licenses, and cer琀椀昀椀ca琀椀on fees out to your SIRVA BGRS account manager or – Career development opportuni琀椀es sales representa琀椀ve. – Travel expenses for interviews Impac琀椀ng the Employee Experience by Enhancing Support ©2022 SIRVA BGRS 4